Starter
Foundational structured operations for early stage teams.
Custom setup
- Up to 4 dedicated support agents
- Omnichannel support
- Business hours (8 hrs/day · 5 days)
- Standard onboarding & training
- Basic monthly performance report
How to evaluate support pricing
Tip 01
Look beyond the rate
Total cost includes onboarding, churn replacement and time to productivity, not just billable hours.
Tip 02
Demand outcome KPIs
Tie pricing to CSAT, FCR and resolution time. Headcount is an input, not a result.
Tip 03
Test the launch speed
Anything over 30 days means you'll burn budget before agents are productive in your stack.
Trusted by 200+ teams
4.9★ avg. rating · 98% retention
Simple, transparent pricing for teams of all sizes, built on performance, not overhead. No setup fees, no inflated rates, no surprises.
30 days
Time to live
A seamless progression of operational maturity.
Starter
Stabilize response times and build structure
Growth
Scale operations and improve efficiency
Professional
Optimize performance and expand globally
Enterprise
Engineer a fully customized support ecosystem
Choose your plan
Every plan is custom-priced based on team size, coverage hours and operational needs. These tiers are the starting blueprints.
Foundational structured operations for early stage teams.
Custom setup
Flexible operations for scaling support volume.
Custom setup
Most popular
Comprehensive systems for market leaders.
Custom setup
Custom built infrastructure for large scale operations.
Custom setup
Extend any custom plan with dedicated operational modules designed for scale.
Extend your support hours to full weekend coverage.
Deploy multilingual support teams to serve global customers seamlessly.
Dedicated quality assurance layer to maintain consistency and brand standards.
Protect brand reputation with proactive social channel management.
Pricing FAQ
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4/4
Companies outsource customer service to rapidly scale operations without the friction of hiring, training, and housing an internal team. It allows organizations to convert fixed overhead costs into flexible operational expenses, tap into specialized global talent pools, and extend support hours to 24/7 coverage, all while allowing their core team to focus tightly on product growth and primary business objectives.
The cost depends entirely on the scale, complexity, and specific requirements of your operations. Because we offer custom pricing per agent, you only pay for the exact infrastructure you need. A small team needing standard business hours will have a fundamentally different profile than an enterprise requiring 90+ agents with 24/7 multilingual coverage. We build a pricing structure tailored explicitly to your volume and needs.
The primary benefits are elasticity and unparalleled cost efficiency. You gain immediate access to fully trained, enterprise grade talent, zero HR friction, drastically reduced operational overhead, and the ability to scale your team up or down based on seasonal volume. Furthermore, you benefit from our robust QA processes, established management hierarchies, and advanced reporting systems without having to build them from scratch.
We treat your data with the highest level of enterprise security. Our agents sign NDAs, operate within highly secure, managed environments (VPNs, strict network protocols), and follow strict role based access controls. Your customers' data never leaves your secure platforms. Our agents simply log securely into your existing stack.
Still have questions?
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