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Remote first roles across customer experience, compliance, and operations. Filter by location, industry, and language to find your fit.

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15 Matches

  • Tier 1 Support Agent (SaaS)

    Multicountry hub · Full time · Remote

    Serve as the front line for our clients' customers. Handle inquiries via email and live chat with professionalism, empathy, and speed. English proficiency required.

    ENGLISHYORUBAHAUSATECH/SAAS
    Apply Now

  • Bilingual Support Representative

    Multicountry hub · Full time · Remote

    Provide omnichannel support (voice, email, chat) for global ecommerce brands. Must be fully fluent in English and French.

    FRENCHENGLISHECOMMERCETECH/SAAS
    Apply Now

  • KYC & Compliance Analyst

    Multicountry hub · Full time · Remote

    Review user documents, verify identities, and ensure strict compliance with regional regulations. Ideal for detail-oriented analysts with prior fintech or banking exposure.

    ENGLISHCOMPLIANCEFINTECHAML
    Apply Now

  • Technical Support Specialist (Tier 2)

    Ghana Hub · Full time · Remote

    Dig into integrations, webhook failures, and product bugs escalated from Tier 1. Partner with engineers and document repeatable fixes.

    ENGLISHAPITECH/SAASBUG TRIAGE
    Apply Now

  • CX Quality Analyst

    Multicountry hub · Full time · Remote

    Evaluate interactions against scorecards, develop support plans aligned to tone and accuracy, and turn insights into playbooks.

    ENGLISHQACOACHINGANALYTICS
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  • Workforce Scheduling Lead

    Kenya Hub · Full time · Remote

    Forecast volume, manage shift patterns across time zones, and keep SLAs achievable without burning out teams.

    ENGLISHWFMOPERATIONS
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  • Spanish Voice Support Agent

    West Africa Hub · Full time · Remote

    Dedicated phone support for US and LATAM queues. Comfortable with scripted flows and improvisation under pressure.

    SPANISHENGLISHHEALTHCAREVOICE
    Apply Now

  • Mandarin Speaking Chat Specialist

    Multicountry hub · Full time · Remote

    Async and live chat coverage for Asia-Pacific storefronts during local business hours overlap.

    MANDARINENGLISHCHATECOMMERCE
    Apply Now

  • Fraud Operations Analyst

    Ghana Hub · Full time · Remote

    Monitor alerts, investigate suspicious activity, and partner with risk under tight SLAs.

    ENGLISHFINTECHRISKINVESTIGATIONS
    Apply Now

  • Customer Success Coordinator

    Multicountry hub · Full time · Remote

    Run onboarding check-ins, surface expansion signals, and keep accounts healthy between QBRs.

    ENGLISHSAASRETENTIONCS
    Apply Now

  • Payments & Disputes Specialist

    Multicountry hub · Full time · Remote

    Handle chargebacks, refund policies, and gateway errors with clear customer communication.

    ENGLISHECOMMERCEPAYMENTSFINTECH
    Apply Now

  • Arabic–English Chat Specialist

    West Africa Hub · Full time · Remote

    Support telecom and digital wallet users across MENA with precise, compliant messaging.

    ARABICENGLISHTELECOMCHAT
    Apply Now

  • Accounts Receivable Specialist

    Kenya Hub · Full time · Remote

    Own reminder cadences, payment plans, and ledger notes while protecting customer relationships.

    ENGLISHFINANCEARCOLLECTIONS
    Apply Now

  • Training & Onboarding Lead

    Ghana Hub · Full time · Remote

    Design certification paths for new hires, run workshops, and keep knowledge bases ruthlessly current.

    ENGLISHENABLEMENTL&D
    Apply Now

  • Social Media CX Agent

    Multicountry hub · Full time · Remote

    Respond on public and private channels, escalate crises fast, and keep brand tone consistent everywhere.

    ENGLISHCONTENTECOMMERCESOCIAL
    Apply Now

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